Alti Fest is the prime day for the best deals on technical urban and outdoor apparel. This is the single event where you can get deals as good as Black Friday! If you aren’t an Altitude Sports member already, Alti Fest is the perfect opportunity to sign up while the price has been dropped from $24.99 to $9.99. With our membership, you can take full advantage of all the impressive member perks including free shipping on returns in Canada.
Q: When does Alti Fest begin?
A: Alti Fest begins on Monday, July 16th at 3:00PM ET and will finish on Friday, July 20th at 3:00PM ET.
Q: Are the discounts real or do retailers and shops boost their MSRP so the prices look like unbelievable discounts?
A: The discounts are most certainly real. Our “regular” prices are established based on the manufacturer’s suggested retail price. They are the same year-round, and it is only the discount that varies.
Q: What happens if I buy something and then the price drops a few days later?
A: At Altitude Sports, we have a price matching policy that covers a period of 15 days after your purchase. You can find all the details by visiting our price policy page.
Q: What brands will be discounted?
A: During Alti Fest, it is possible to find sales on brands that are rarely discounted, such as past season Arc’teryx, Icebreaker, The North Face, Sorel, Salomon, Fjällräven, and several others.
Q: Are sales final?
A: No, they are not. Altitude Sports has a 60-day return policy. We encourage you to purchase multiple sizes of a product if you’re unsure of your size because availability will be limited once Alti Fest is over. By doing this, you will increase your chances of finding the perfect fit. Our returns are free and super easy for Altitude Sports Lifetime members.
Q: What else can I expect other than great prices during Alti Fest?
A1: If you are a new Altitude Sports shopper, we are offering free returns on your first order until August 31st. What are you waiting for? Shop from home and send back whatever doesn’t fit without the hassle of return shipping fees.
A2: For our loyal Altitude Sports members, during Alti Fest, we are upping your usual 5% discount on already discounted items to a 10% discount (FitBit is excluded from this offer). It is important to note that regular priced items will remain with their usual 5% membership discount and the usual brand exclusions still apply. There will also be Blowout deals up to 70% off.
Q: Did I see this jacket on The Last Hunt last week?
A: For Alti Fest, we have indeed transferred some stock from The Last Hunt so now is the perfect chance to shop and take advantage of being able to return your purchases if the sizes aren’t right. Until August 31st, we are offering free returns at Altitude Sports on your first order.
Q: What if the products I buy don’t fit?
A: Don’t worry, as mentioned earlier above, Altitude Sports has a 60-day return policy. All you need to do is follow the simple steps listed in this policy. Please make sure you return the purchased products in perfect condition, with the tags and any packaging (ex: shoe boxes, clothing-hangers, etc.). Refunds will usually be made within a period of 5 business days after the returned product has been received and processed.
Q: What if I still have questions about a product after reading the product description?
A: Altitude Sports is proud to have a devoted customer service team available seven days a week to help provide you with the best online shopping experience possible. If you have further questions, our customer agents can be contacted by phone, email, contact form, and live chat.
Email: [email protected]
Phone: Montreal region: 514-495-1111
North America: 1-800-729-0322
Outside of North America: 1-514-495-1111
Alti Fest Customer Service Hours:
- Monday to Friday: 9:00AM to 10:00PM ET
- Saturday: 10:00AM to 6:00PM ET
- Sunday: Noon to 10:00PM ET