Alti Fest is the prime day for the best deals on technical urban and outdoor apparel. This is the single event where you can get deals as good as you’ll find all year! If you aren’t an Altitude Sports member already, Alti Fest is the perfect opportunity to sign up while the price is a low $14.99 (regular $34.99). With our membership you can take full advantage of all the impressive member perks including free returns in Canada.
Q: When does Alti Fest begin?
A: Alti Fest begins on Monday, July 15 and will finish on Friday, July 19 at 4:00 PM ET.
Q: Are the discounts real or do you boost the MSRP so the prices look like unbelievable discounts?
A: The discounts are most certainly real. Our ‘regular’ prices are established based on the manufacturer’s suggested retail price. They are the same year-round, and it is only the discount that varies.
Q: What if I buy something and then the price drops a few days later?
A: We have an altitude Sports price matching policy that covers a period of 15 days after your purchase. Visit our price policy page for all the details.
Q: Are sales final?
A: No, they are not. Altitude Sports has a 90-day return policy. We encourage you to purchase multiple sizes of a product if you’re unsure of your size, because availability will be limited once Alti Fest is over. By doing this, you increase the chance of finding your perfect fit. Our returns are free and easy for Altitude Sports Lifetime members.
Q: What else can I expect other than great prices during Alti Fest?
For our Altitude Sports Lifetime members, during Alti Fest we are upping your usual 5% discount on already discounted items to a 10% discount. It is important to note that regularly priced items keep their usual 5% membership discount, and the usual brand exclusions still apply. There will also be deals up to 55% off all over the website.
For the first time ever, this year we’re holding a special version of AltiFest on our partner discount site The Last Hunt. The Summer Blowout Festival on The Last Hunt runs from July 15-19 inclusive. You can save 55% on everything on the site (except Arc’teryx, Veilance and Patagonia)!
Q: Did I see this jacket on The Last Hunt last week?
A: For Alti Fest, we have indeed brought some stock over from The Last Hunt, so now is the perfect chance to shop and if the sizes aren’t right, returning them – returns are not available on The Last Hunt.
Q: What if the products I buy don’t fit?
A: Don’t worry! As mentioned above, Altitude Sports has a 90-day return policy. All you need to do is follow the simple steps listed in this policy. Please make sure you return the purchased products in perfect condition, with the tags and any packaging (ex: shoe boxes, clothing hangers, etc.). Refunds will usually be made within a period of 5 business days after the returned product has been received and processed.
Q: What if I still have questions about a product after reading the product description?
A: Altitude Sports is proud to have a devoted customer service team available seven days a week to help provide you with the best online shopping experience possible. If you have further questions, our customer agents can be contacted by phone, email, contact form, and live chat.
Email: [email protected]
Phone: Montreal region: 514-495-1111
North America: 1-800-729-0322
Outside of North America: 1-514-495-1111
Alti Fest Customer Service Hours:
- Monday to Friday: 9:00AM to 10:00PM ET
- Saturday: 10:00AM to 6:00PM ET
- Sunday: Noon to 10:00PM ET