From Friday January 24 to Tuesday January 28 save big on our premium winter sales event—winter jackets & winter boots, ski & snowboard apparel, training and camping gear and much more!
Alti Fest is also your chance to sign up for an Altitude Sports membership—you can take full advantage of all the impressive member perks including free returns in Canada.
Q:When does Alti Fest begin?
A: Alti Fest begins on FRIDAY, JANUARY 24, 2020 and will finish on TUESDAY, JANUARY 28.
Q: Are the discounts real or do you boost the MSRP so the prices look like unbelievable discounts?
A:The discounts are most certainly real. Our ‘regular’ prices are established based on the manufacturer’s suggested retail price. They are the same year-round, and it is only our discount that varies. For Alti Fest, save up to 55% off your top styles and gear.
Q:What if I buy something and then the price drops a few days later?
A: We have an altitude Sports price matching policy that covers a period of 15 days after your purchase. Visit our price policy page for all the details.
Q: What brands will be discounted?
A:During Alti Fest you can find sales on brands that are rarely discounted! Check out our Sales Page for more info.
Q:Are sales final?
A: Altitude Sports has a return policy. We encourage you to purchase multiple sizes of a product if you’re unsure of your size, because availability will be limited once Alti Fest is over. By doing this, you increase the chance of finding your perfect fit. Our returns are free and easy for Altitude Sports Lifetime members.
Q: Did I see this jacket on The Last Hunt last week?
A: For Alti Fest, we have indeed brought some stock over from The Last Hunt, so now is the perfect chance to shop everything in one place.
Q: What if the products I buy don’t fit?
A: Don’t worry! All you need to do is follow the simple steps listed in our return policy. Please make sure you return the purchased products in perfect condition, with the tags and any packaging (ex: shoe boxes, clothing hangers, etc.). Refunds will usually be made within a period of 5 business days after the returned product has been received and processed.
Q: What if I still have questions about a product after reading the product description?
A: Altitude Sports is proud to have a devoted customer service team available seven days a week to help provide you with the best online shopping experience possible. If you have further questions, our customer agents can be contacted by phone, email, contact form, and live chat.
Email: [email protected]
Phone: Montreal region: 514-495-1111
North America: 1-800-729-0322
Outside of North America: 1-514-495-1111
ALTI FEST CUSTOMER SERVICE HOURS:
- Monday to Friday: 9:00 AM to 10:00 PM ET
- Saturday: 10:00 AM to 6:00 PM ET
- Sunday: Noon to 10:00 PM ET