FAQ for Black Friday/Cyber Monday On Altitude Sports

Text by: Altitude Sports Editorial Team

Black Friday. FAQ for Black Friday/Cyber Monday On Altitude Sports

When do Black Friday and Cyber Monday start?

Black Friday 2020 is coming to Canada on November 27, and Altitude Sports will have thousands of deals on over 300 brands. Big discounts on the most-coveted styles will include 2020’s best winter jackets, sweaters, hiking boots, merino layers, plus loads of deals on ski apparel, camping gear, and activewear. Black Friday is the best time of year to save on outdoor essentials from the most trusted brands in the industry.

If you can’t wait for next year’s savings, you should immediately check out The Last Hunt for discounts of up to 50% on premium past season styles from industry-leading brands.

What brands will be discounted?

Throughout Black Friday & Cyber Monday Week, you’ll find rarely-discounted brands on sale: Arc’teryxIcebreakerThe North FacePatagoniaSorelSalomonFjällrävenVallierOspreyQuartz Co. & more. There will be over 300 brands discounted from now until Monday, December 2. Certain brands may not be discounted right at the beginning of Black Friday Week, but go on sale later in the week. See our Black Friday sales calendar (available on November 14) for when brands go on sale. Subscribe to our newsletter to receive updates on new discounts and promotions throughout the week. Brands not discounted on Black Friday usually remain full-price throughout the year.

Are sales final?

No, sales are not final. Altitude Sports has a 90-day return policy including discounted items.

What if I bought something and the price drops?

Altitude Sports has a 15-day Price Matching policy. If you purchase an item and the price drops after your purchase, or you find the product at a lesser price elsewhere, we will refund your account the difference in Alti Dollars. You can request a price match here.

Are Altitude Sports Black Friday discounts real, or do you boost MSRP so prices look lower?

Our discounts are real. We establish “regular” prices based on the manufacturer’s suggested retail prices (MSRP).

How can I get the best discount possible? 

Subscribe to our newsletter and be first to know about upcoming discounts.

Become an Altitude Sports Lifetime Member and receive an additional 10% off most brands (and free returns!). It will be available today only for 57% OFF! Only $14.99 during Black Friday (reg. $34.99).

Check the Coupon & Discount Page for codes that may apply to items you wish to purchase.

If I buy items during Black Friday, will it take longer to receive my order due to increased demands?

At Altitude Sports, we’re proud to ship as quickly during high season as during the rest of the year. Our quick shipping sets us apart from the competition. However, due to extreme volumes of Black Friday shipping faced by couriers, you may experience delays that are out of our control. Delays displayed by your chosen courier at our checkout remain a reliable source of information.

What other website does a killer Black Friday Sale?

The Last Hunt, which already offers the best prices on past season products, will also offer additional sales during Black Friday. On Thelasthunt.com all sales are final. Keep in mind that sizes and colours are limited.

How can I contact you?

We’re proud to have a devoted customer service team available 7 days a week to help provide you with the best online shopping experience. If you have questions, contact our customer agents by phone, email, contact form, and via live chat.

Email: [email protected]
Montreal region: 514-495-1111
North America: 1-800-729-0322
Outside of North America: 1-514-495-1111

Customer Service Hours:
Monday to Friday: 9am to 10pm ET
Saturday & Sunday: 10am to 10pm ET

Happy Shopping with Altitude!

There’s no better time for Christmas shopping and holiday gift hunting than right now. Shop winter jackets for commuters or skiers, warm parkas for the road up to the chalet, or those new winter boots you’ve been waiting for. Find the hottest deals for the campers, skiers, runners, cyclists and the outdoor-lovers in your life on our official Black Friday page

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